Shipping Policy

Last Updated: September, 2026

At TWOPLUS, we want your order to reach you quickly, safely, and without unnecessary hassle. We currently offer delivery across Pakistan through trusted courier partners.

1. Delivery Time

Most TWOPLUS orders are delivered within 3–5 business days after the order has been confirmed and dispatched.

Delivery times may vary slightly depending on your city, location, courier availability, weather conditions, public holidays, or other unforeseen circumstances.

2. Order Processing

Orders are normally processed and prepared for dispatch after order confirmation.

For Cash on Delivery (COD) orders, our team may contact you to confirm your order and delivery information before dispatch.

Once your order has been shipped, the applicable courier may provide tracking or delivery updates where available.

3. Delivery Areas

TWOPLUS currently provides delivery services across Pakistan, subject to courier coverage and service availability in the customer's area.

Some remote or difficult-to-access areas may require additional delivery time.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process or communicated before order confirmation.

Any free-delivery promotion will apply according to the terms of the specific promotion.

5. Delays

Although we aim to deliver within 3–5 business days, delivery times are estimates rather than guaranteed dates.

Delays may occur due to:

Weather or natural events
Public holidays
Courier operational issues
High order volumes
Incorrect or incomplete address information
Remote delivery locations
Other circumstances outside TWOPLUS's reasonable control

We appreciate your patience in such situations.

6. Accurate Delivery Information

Please make sure your name, phone number, city, and complete delivery address are correct when placing your order.

TWOPLUS is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Failed or Missed Delivery

If a courier attempts delivery and the customer is unavailable, unreachable, or provides incorrect delivery information, the courier may make another delivery attempt or return the parcel.

Additional shipping charges may apply if a parcel needs to be re-dispatched because of customer-related delivery issues.

8. Damaged Packages

Please check your package when it arrives.

If your parcel appears seriously damaged or you believe the product inside has been damaged during shipping, please contact TWOPLUS as soon as possible with your order number and clear photos/video of the package and product.

For further details, please refer to our Return & Refund Policy.